Service Provider Terms of Use

1. Terms

1.1   These Terms apply to the access and use of the Site owned and operated by Astra Nova (Un) Limited a company registered in England and Wales with company number 14677866 and registered office at 4th Floor, 100 Cannon Street, London, England EC4N 6EU (we, us). No other terms apply, including all terms and conditions otherwise implied by law, custom or previous course of dealing to the maximum extent permitted by law.

1.2  1.2 We reserve the right to update these Terms from time to time at our discretion. We may do so for technical or legal reasons, or because the needs of our business have changed. If the changes substantially affect your rights or obligations, we shall notify you if we have your email address. Otherwise, you are responsible for regularly reviewing these Terms so that you are aware of any changes to them. If we do so, the updated version of the Terms will be effective as soon as it is accessible on the Site. You agree that if you do not accept any amendment to our Terms then you shall immediately stop accessing and/or using the Site.

1.3  1.3 The Site allows users to clients and service providers to view each other’s details and requirements and contact the each other if they wish to engage. We are not liable for the acts or omissions of our users. We operate only as an intermediary platform.

2. Definitions

2.1  In these Terms, the following words have the following meanings:

Client: an individual, company or other organisation seeking to engage a Service Provider on the Site;

Client Content: all content uploaded to the Site by the Client, including content relating to the Client itself and content relating to a Project;

Commission: the sums due to us from the Service Provider calculated as set out here [ ] as may be amended from time to time;

Content: all content on the Site;

Fee: the fee, whether money or money’s worth including shares, paid or transferred by the Client for the Service Provider’s services for the Project;

IP Rights: any patent, trade mark, registered design or any application for registration of the same, or the right to apply for registration of the same, any copyright or related rights, database right, design rights, rights in trade, business or domain names, rights in trade dress, rights in inventions, rights in confidential information or know-how or any similar of equivalent rights in any part of the world;

Project: the project required by a Client and featured on the Site;

Service Provider, you: the Service Provider using the Site;

Service Provider Content: all content uploaded to the Site by the Service Provider, including content relating to the Service Provider itself and content relating to a Project;

Site Provider Content: this website; and

Working Days means any day other than a Saturday, Sunday or public holiday in England.

2.2  Words in the singular include the plural and in the plural include the singular

2.3  Headings shall not affect the interpretation of these Terms.

2.4  References to Conditions are, unless otherwise provided, references to the conditions of these Terms.

2.5  Unless a right or remedy of a party is expressed to be an exclusive right or remedy, the exercise of it by a party is without prejudice to that party’s other rights and remedies.

2.6  Any phrase introduced by the words ‘including’ shall be construed as illustrative and shall not limit the generality of the related words.

3. Registration

3.1  If you wish to apply to register as a Service Provider on the Site, you must (a) have the authority to bind any organisation that you purport to represent to these Terms; (b) have appropriate experience and certification in respect of services you wish to offer through the Site; (c) be at least 18 years old; (d) be legally capable of entering into a contract and (e) have in place and maintain all consents, permissions and insurances in respect of services you wish to offer through the Site.

3.2  At our request, you shall provide evidence of your compliance with Condition 3.1. We shall consider any application, and if we agree to include you on the Site, we shall notify you accordingly. You shall immediately notify us if at any time you cease to comply with the provisions in Condition 3.1, and you agree that we shall be entitled immediately to remove you from the Site and delete your Astra Nova account in such circumstances.

3.3  When you register on the Site you will create log in details. You are responsible for keeping those details confidential and you are responsible for any activity under your Astra Nova account. Please take precautions to protect your details and contact us immediately by email at if you believe there has been any unauthorised use of your Astra Nova account. You warrant that all information you provide on sign up is accurate and complete and you shall promptly make any changes to your Astra Nova account as necessary to reflect any changes in such information. We shall process all personal data that you provide to us in accordance with our Privacy Policy.

4. Use of Site

4.1  We grant to you a personal non-exclusive, non-transferable right to use the Site and Content in accordance with these Terms. You shall have no right to sub-license your use of and/or access to the Site.

4.2  You are responsible for configuring your own systems appropriately to access and use the Site. You must not use the Site in any way that causes, or may cause, damage to the Site or impairment of the availability or accessibility of the Site or interferes with any third parties use of the Site.

4.3  When you use the Site you must comply with all applicable laws and you agree not to:

4.4  We will use reasonable endeavours to make the Site available at all times. However, there may be occasions when access to the Site may be interrupted, including for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment. We shall have no liability to you for any unavailability of the Site.

4.5  We shall use all reasonable endeavours to keep the Site secure but you acknowledge that the Site may be subject to breaches of security and that we shall have no liability for any lost data including Service Provider Content or unavailability as a result of any attack or assault on its security or any attempt to disrupt the Site.

5. Contact with Clients

5.1  You agree that a Client can search our database of Service Providers and view all Service Provider Content at any time.

5.2  5.2 You shall not use or copy the Client Content for any purpose other than to consider whether or not your are interested in the Project or otherwise providing services to a Client. Breach of this Condition 5.2 shall be a material breach that is not capable of remedy and we shall be entitled to terminate your Astra Nova account.

5.3  5.3 If you agree to provide services to a Client, you shall immediately notify us of (a) the date when you first begin to provide services to a Client; (b) the Fee due, in particular the total sum due and the dates for payment if the Fee is to be paid in cash and the number of shares or other money’s worth if the Fee is to be paid in shares or other money’s worth; (c) the likely duration of the services, any early termination rights and how that affects the Fee; and (d) the actual date when such services are completed.

5.4 5.4 You acknowledge and agree that if the Fee is to be paid in shares, you shall procure that the Client obtains all approvals in order to ensure that you can transfer the Commission to us in respect of such shares in accordance with Condition 7.1.

5.5  5.5 Notwithstanding any other provisions of these Terms, if at any time, you or any of your employees are engaged by the Client as an employee, you shall again immediately notify us. You agree that we do not however seek to introduce or supply individuals to Clients in respect of any particular vacancy and we do not act as an employment agency and/or employment business and we are not therefore bound by the provisions of the Conduct of Employment Agencies and Employment Business Regulations 2003. We are an intermediary platform only.

5.6  You shall treat all personal data and other information relating to a Client as confidential and keep all such information secure, and not share such data with any third party, or use such data for any purpose except to provide the services to a Client. You shall take appropriate security measures (including physical, electronic and procedural measures) to help safeguard such personal data from unauthorized access, loss and disclosure and shall otherwise comply with all applicable laws and regulations relating to data protection. You shall ensure that individuals processing personal data of a Client are subject to a duty of confidence in relation to such personal data. You shall assist us in providing subject access and allowing data subjects to exercise their rights under applicable laws and assist us in meeting our legal obligations in relation to the security of processing, the notification of personal data breaches and data protection impact assessments. At our request, you shall submit to audits and inspections by us to ensure that it is complying with its obligations under this Condition

5.7  and shall notify us if you are requested to take any action in breach of any applicable data protection legislation.

6. Service Provider Content and Obligations

6.1  You are encouraged to create a profile on the Site. You agree that all Service Provider Content shall reflect work that you have carried out and shall not (a) breach the provisions of any law, statute or regulation including any data protection laws and/or regulations; (b) infringe the copyright, database rights, trade mark rights or other intellectual property rights of any third party; (c) be made in breach of any legal duty owed to any third party, such as a contractual duty or a duty of confidence; (d) be deliberately or knowingly false, inaccurate or misleading; (e) include any content which promotes fraudulent, inappropriate or illegal activities; promotes violence or hatred; is or discriminatory of any group of people; or is obscene, offensive, hateful or inflammatory; (f) contain any virus; and/or (g) give rise to any cause of action against us.

6.2  You must upload to your profile or otherwise provide to a Client a copy of your terms and conditions of service for a Client to review before the Client agrees to engage you. You warrant that your terms and conditions comply with all provisions of applicable laws, including data protection laws.

6.3  You grant to us a non-exclusive, royalty free, transferable licence to (a) reproduce the Service Provider Content on the Site; and (b) allow the Client to access and rely on the Service Provider Content and reproduce the Service Provider Content in order to determine the suitability of a Service Provider.

6.4  We do not monitor or review any Service Provider Content. However, we may remove any Service Provider Content at any time and without notice if we reasonably believe that such content infringes any of the provisions of these Terms.

6.5  You shall (a) operate your business with reasonable skill and care; (b) operate your business and in accordance with all applicable laws, regulations and codes of conduct; (c) ensure you have in place appropriate anti-bribery, anti-money laundering, data protection, IT security policy, and anti-discrimination policy; (d) maintain in force reasonable insurance coverage with reputable insurance companies to cover your potential liabilities and provide a copy of those policies to us upon request; and (e) use employees to provide services to a Client with appropriate experience and qualifications.

6.6  You acknowledge and agree that we may contact a Client to request a review of the Service Provider and its services. We may upload such review to the Site to enable a Client to determine the suitability of a Service Provider.

6.7  We make no warranty or representation in relation to any Client, and we have no liability to you for any act or omission of a Client. We are not party to any contract between a Client and a Service Provider.

6.8  You shall not circumvent or attempt to circumvent the Site or these Terms in your relationships with a Client relating to a Project.

6.9  You shall indemnify us and keep us indemnified from and against all costs, claims, losses, damages, expenses and liabilities for a breach of Condition 6.8 or otherwise incurred by us as a result of a claim from a Client because of any act or omission of the Service Provider including as a result of the Service Provider’s negligence, breach of contract and/or statutory duty.

7. Fees, Payment and Audit Rights

7.1  If the Fee is to be paid in cash, on the day you send an invoice for all or part of the Fee to a Client, you must send a copy of that invoice to us at You should notify us immediately on receipt of payment of the invoice by the Client, and we shall then be entitled to invoice you for the Commission and you shall pay such invoice within 7 days of receipt If the Fee is to be paid in shares or other money’s worth, you shall ensure that you transfer to us the shares due as Commission on the same date that you receive the shares to which the Commission relates. You shall enter into such transfer agreements in relation to the Commission as we reasonably require, and shall procure that all necessary approvals are obtained as are lawfully required including from the Client in relation to the transfer of the Commission.

7.2  If at any time after you have provided services to a Client, the Client contacts you to provide further services, you agree that the Commission shall remain due to us for the fee received by you for such further services. Accordingly, you shall continue to report to us details of any services provided to a Client including under Condition 5.3, and comply with the requirements of Condition 7.1.

7.3  If the Service Provider does not pay all sums due to us by the due date, without prejudice to any other rights and remedies available to us, we may (a) claim interest on all outstanding sums from the due in accordance with the Contracts (Late Payments of Commercial Debts) Interest Act 1998; (b) claim from you a sum of £[ ] which you agree reflects our costs and expenses incurred in recovering any late payment due to us; and/or (c) without liability to the Service Provider suspend or terminate the Service Provider’s Astra Nova account.

7.4  You shall keep complete, accurate and detailed books and records in relation to your relationships with the Client. We or our authorised representative shall be entitled to inspect and audit such books and records on at least 5 Working Days’ notice during business hours and to take copies of or extracts from such books and records and the Service Provider shall co-operate with such inspection. All such books and records shall be maintained and kept accessible and available for inspection for 6 years after expiration or termination of your Astra Nova account. If any inspection reveals that there has been an underpayment of any Commission due, the Service Provider shall promptly pay to us a sum equal to such underpayment together with all interest due on such sums and the costs of carrying out the audit.

7.5  You agree that you and the individuals you use to provide the services to a Client are not our employee or an employee of the Client. You responsible for making appropriate tax and national insurance contributions and you shall indemnify us (on a full indemnity basis) in respect of any claims or demands which may be made by the relevant authorities against us in respect of tax and national insurance contributions (or their local equivalent) relating, including any interest or penalties and any costs or expenses we incur in relation to the claim.

8. IP Rights & Publicity

8.1  You acknowledge that no IP Rights in the Site and/or the Content, including the Client Content, are assigned to you under these Terms.

8.2  We may refer to the Service Provider in any of our marketing, promotional or other literature.

9. Warranties, Disclaimers

9.1  You warrant and represent that (a) you have the right, power and authority to enter into these Terms; and (b) you shall comply with all applicable laws, statutes and regulations relating to anti-bribery and anti-corruption including the Bribery Act 2010.

9.2  We warrant that it shall provide the Site using reasonable skill and care.

9.3  The Service Provider is solely responsible for ensuring that the Site is appropriate and suitable for its needs. The Service Provider agrees that (a) the Content does not constitute any form of advice or recommendation; (b) we do not warrant that the Service Provider will receive any engagements from a Client; and (c) we do not warrant that the Content is accurate or complete or that any particular result or change in business operations will be achieved, achievable or achieved by the Service Provider in relation to the Site.

9.4  We do not act as principal in any transaction, nor as agent for a Service Provider, nor are we party to any binding agreement between Clients and Service Providers. Our role and responsibility is limited to enabling the introduction between Clients and Service Providers If there is any dispute between Clients and Service Providers on the Site, the Client and Service Provider, as the case may be, should contact each other. We will not resolve any dispute, but we ask that you keep us up to date with a dispute in order that we can monitor the provision of products and/or services by our users.

9.5  Except as set out in these Terms, and to the extent permitted by law, no representations, warranties or conditions are given or assumed by us in relation to Site and/or any Client, the Service Provider agrees that it has not relied upon any other representations, warranties or conditions to enter into these Terms.

10. Liability – The Service Provider’s Attention Is Particularly Drawn To This Condition

10.1  We exclude any and all liability to the Service Provider, whether for breach of contract, tort (including negligence) or otherwise for (a) loss of profit, sales or business; (b) loss or corruption of data or information; (c) business interruption; (d) loss of business opportunity or anticipated saving; and/or (e) any indirect or consequential or incidental loss incurred by the Service Provider even if we have been advised of the possibility of such losses. The Service Provider agrees that the provisions of this Condition 10.1 are severable.

10.2  Our liability shall be limited to foreseeable damages arising as a direct result of our breach of the Terms and/or our negligence. Foreseeable means that the losses could have been reasonably contemplated by you and us at the time of entering into the Terms and subject to Condition 10.3, our maximum liability to you whether in contract, tort or otherwise shall in no circumstances exceed the Commission paid by you to us in the 6 months before the date the claim arose.

10.3  Nothing in these Terms shall operate to limit or exclude our liability for (a) death or personal injury resulting from negligence; (b) fraud or fraudulent misrepresentation; and/or (c) any other liability that cannot lawfully be excluded under English law.

10.4  TThe Service Provider shall defend and indemnify us and keep us indemnified and held harmless from and against any costs, claims, losses, damages, expenses and liabilities that we may suffer or incur arising as a result of any claim received by us in relation to your acts or omissions, including your breach of these Terms, negligence and/or willful or reckless default.

10.5  The Service Provider acknowledges that the Site may link to third party sites. Any link from the Site does not imply any endorsement, approval or recommendation of, or responsibility for, those sites or their content or operators. To the maximum extent permitted by English law, we exclude all responsibility or liability for those sites.

11. Termination

11.1  You may terminate your Astra Nova account at any time through your dashboard. Your obligations to a Client are not affected by such termination. We may also terminate your Astra Nova account at any time on notice to you. On termination of your Astra Nova account, we shall immediately have the right to delete the Service Provider Content and you shall cease to access the Site.

11.2  Termination of your Astra Nova account shall not affect the accrued rights of each party. Notwithstanding termination, the following Conditions shall remain in force: Condition 5.3, 5.4 and 5.5 (Contract with Clients) Conditions 7 (Fees, Payment and Audit Rights) 8 (IP Rights & Publicity), 9 (Warranties, Disclaimer), 10 (Liability), 12.2 (Termination), 13 (General).

12. General

12.1  These Terms constitute the entire understanding between the parties with respect to their subject matter and supersedes all prior agreements, standard terms, negotiations and discussions between the parties relating to it.

12.2  Nothing in these Terms shall confer or purport to confer on any third party, including a Client any benefit or the right to enforce any of these Terms under the Contracts (Rights of Third Parties) Act 1999.

12.3  The failure or delay of a party to exercise or enforce any right under these Terms shall not be deemed to be a waiver of that right nor operate to bar the exercise or enforcement of it at any other time. Unless a right or remedy of a party is expressed to be an exclusive right or remedy, the exercise of it by a party is without prejudice to that party’s other rights and remedies.

12.4  If any provision of these Terms is found to be unenforceable, the remainder shall be enforced as fully as possible and the unenforceable provision shall be deemed modified to the limited extent required to permit its enforcement in a manner most closely approximating the intention of the parties.

12.5  Nothing in these Terms shall create or imply a partnership or joint venture or agency relationship between us and the Service Provider.

12.6  Any notice given under these Terms shall be in writing and shall be served by delivering the notice personally or by email to the latest address notified. Any such notice shall be deemed to have been received at the time of delivery.

12.7  These Terms shall be governed by and construed in accordance with English law and each party hereby irrevocably submits to the exclusive jurisdiction of the English courts.